Customer Support Executive

15,000 - 17,000 /month

Htcl Technologies Private Limited

Madiwala, Bangalore

Freshers in Sales / Business Development

2 Openings

Full Time

Skills Required

Cold Calling

Computer Knowledge

Wiring

Job Highlights

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Handle inbound and outbound customer calls, emails, chats, and tickets • Understand customer issues and provide appropriate solutions • Maintain a professional, courteous, and empathetic approach Issue Resolution • Resolve customer complaints within defined TAT and SLA • Escalate complex issues to the appropriate team when required • Follow up with customers to ensure resolution and satisfaction Documentation & Reporting • Accurately log customer interactions in CRM/ticketing systems • Maintain customer records and update case status regularly • Prepare daily and weekly support reports Key Skills & Competencies • Excellent verbal and written communication skills • Strong problem-solving and interpersonal abilities • Customer-focused attitude with patience and empathy Qualifications • Any graduate / undergraduate Experience • 0–1 year of experience in customer support / call center / service role • Freshers with good communication skills can apply

Other Details

It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Cold Calling, Computer Knowledge, Wiring along.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹17,000 per month. This is a Full Time job.
What is the work schedule for this Customer Support Executive job?
Ans : This Customer Support Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madiwala, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Executive job. No prior experience is required.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Cold Calling, Computer Knowledge, Wiring. This role is part of Sales / Business Development category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Madiwala, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Cold Calling, Computer Knowledge, Wiring is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹17,000 per month. This is a Full Time job and has 2 openings.