Customer Support Executive

15,000 - 18,000 /month

Dropdash Technologies Private Limited

Sector 63 Noida, Noida

0 - 1 years Experience in Sales / Business Development

5 Openings

Full Time

Job Highlights

Sales Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We’re Hiring | Support Executive

Location: Noida Sector - 63

Company: Dropdash Technologies Pvt. Ltd.

At DROPDASH, we’re transforming the dropshipping ecosystem by connecting reliable suppliers with D2C brands and e-commerce entrepreneurs worldwide. As we continue to expand, we’re looking for a Support Executive who is passionate about customer success and delivering exceptional support experiences.

What You’ll Do

• Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.

• Troubleshoot customer issues and provide effective solutions or escalate concerns when necessary.

• Maintain accurate records of customer interactions, transactions, and feedback.

• Coordinate with internal teams such as Operations, Technical, and Finance to resolve customer concerns.

• Ensure service-level agreements (SLAs) are met and customer expectations are managed effectively.

• Assist in onboarding new customers and guide them through products and services.

• Provide after-sales support and handle customer complaints with patience and professionalism.

• Prepare daily, weekly, and monthly reports on customer support activities.

• Stay updated on company products, services, and processes to provide accurate information.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What is the work schedule for this Customer Support Executive job?
Ans : This Customer Support Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 63 Noida, Noida.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.