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Customer Support Executive

salary 15,000 - 20,000 /month
company-logo
job companyCruzen India Private Limited
job location Dashrath Puri, Delhi
job experience6 - 72 months Experience in Sales / Business Development
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Sales Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
10:00 AM - 07:00 PM | 6 days working

Job Description

Job Description: Customer Support Executive

Location: Dashrathpuri
Experience: 0–5 Years
Employment Type: Full-time

🔹 Role Overview

We’re looking for a Customer Support Executive who’s good with people, quick on chat/calls, and knows how to keep customers happy while solving issues smartly. If you’re calm under pressure and love helping users—this role’s for you.


🔹 Key Responsibilities

  • Handle customer queries via calls, WhatsApp, email, and chat

  • Resolve complaints efficiently while maintaining a positive brand image

  • Provide accurate information about products/services

  • Follow up with customers to ensure resolution and satisfaction

  • Escalate complex issues to the concerned team when required

  • Maintain customer records and interaction logs

  • Meet response time and quality benchmarks


🔹 Required Skills

  • Strong communication skills (English + Hindi)

  • Good listening and problem-solving ability

  • Basic computer knowledge (CRM, MS Excel, emails)

  • Customer-first mindset with patience and empathy

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 6 months - 6 years of experience.

More about this Customer Support Executive job

  1. What are the eligibility criteria for this Customer Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like Computer Knowledge for this Customer Support Executive job offered by Cruzen India Private Limited in Dashrath Puri, Delhi.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month.
  3. What is the work schedule for this Customer Support Executive job?
    Ans : This Customer Support Executive job has 6 days working days and timings from 10:00 AM - 07:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dashrath Puri, Delhi.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 2 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge. This role is part of Sales / Business Development category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Dashrath Puri, Delhi.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge with 1-6 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Vivek Kumar

Interview Address

A50, Dashrathpuri Palam Road
Posted 10+ days ago
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