Customer Support Executive

QUALIFICATIONS: 

• Any level of higher education.

• 4 to 6 years of experience in International BPO (Voice)

• Excellent communication and interpersonal skills

• Proficient in order processing systems, spreadsheets, and word processing software.

• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business community members.

• Ability to solve practical problems in situations where only limited standardization exists. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.

• Must speak, read, write, and understand the primary language(s) used in the workplace. The primary language is English.

• Proven experience as a customer service representative or similar role 

• Ability to handle stressful situations and diffuse upset customers 

• Proficient in using customer service software and CRM tools 

• Strong problem-solving skills, Critical thinking, making decision independently  

• Ability to multitask and manage time effectively 

• Attention to detail and accuracy 

• Ability to work in night shifts  

• Basics knowledge of Logistics, invoicing. 

• Basics knowledge in retail business, Barcode or printing business is a plus. 

• It is a Full Time Sales / Business Development job for candidates with 2 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Cliqhr Recruitment services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at Cliqhr Recruitment services
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 09:00 AM - 06:00 PM timing.