Customer Support Executive

12,000 - 15,000 /month

Celebrate Jobs Llp

Okhla, Delhi

Freshers in Sales / Business Development

New

50 Openings

Full Time

Skills Required

Cold Calling

Computer Knowledge

Lead Generation

MS Excel

Convincing Skills

Job Highlights

Sales Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are seeking a motivated and professional Customer Support Executive to join our team for Celebrate Jobs Llp in Delhi at our Okhla location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CELEBRATE JOBS LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at CELEBRATE JOBS LLP
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has 09:00 AM - 06:00 PM timing.