Job Title: Customer Support Executive
Company : Healthmug Private Limited
Experience : 0–2 Years
Languages : English & Hindi (Fluent – spoken and written)
Key Responsibilities:
Respond to customer queries via chat, email, phone, and app•
Resolve order, payment,• and return-related issues
Guide new users through on boarding and product features•
• Maintain accurate records of interactions and resolutions
Update and manage FAQs and help content•
Gather and manage customer feedback and reviews•
Requirements:
1–2 years of experience in Customer or Technical Support•
• Strong communication in • English
Best Regards