Customer Support Executive

We are looking for a Customer Support Executive to join our team at India's first Try and Buy Electronic Superstore. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction.

Key Responsibilities:

• Outbound Communication:

  ● Make outbound calls to customers to confirm and book demo appointments.

  ● Engage and follow up with customers via WhatsApp to share product/demo information and finalize bookings.

• Demo Coordination & Allocation:

  ● Allocate demos to field demo specialists based on their geographical zones.

  ● Monitor demo schedules and ensure efficient resource utilization.

• Inbound Query Handling:

  ● Manage incoming WhatsApp messages, emails, and calls from customers.

  ● Provide timely, clear, and helpful responses to address customer needs.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6 years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Career Experts.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at Career Experts
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 09:00 सुबह - 06:00 शाम timing.