A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 20,500 /month
Byld Group Private Limited
Wazirabad, Gurgaon
1 - 5 years Experience in Sales / Business Development
Full Time
Respond to customer inquiries via email, chat, phone, or social media in a timely and professional manner.
Identify customer needs and help customers use specific features or troubleshoot problems.
Provide accurate, valid, and complete information by using the right methods and tools.
Escalate unresolved issues to the appropriate internal teams or supervisors.
Follow communication procedures, guidelines, and policies.
Keep records of customer interactions and transactions.
Maintain a high level of product knowledge to provide effective support.
Work with internal teams to improve customer experience and satisfaction.
