Customer Support Executive

Key Responsibilities:

• Respond to customer inquiries via email, chat, phone, or social media in a timely and professional manner.

• Identify customer needs and help customers use specific features or troubleshoot problems.

• Provide accurate, valid, and complete information by using the right methods and tools.

• Escalate unresolved issues to the appropriate internal teams or supervisors.

• Follow communication procedures, guidelines, and policies.

• Keep records of customer interactions and transactions.

• Maintain a high level of product knowledge to provide effective support.

• Work with internal teams to improve customer experience and satisfaction.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20500 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Byld Group Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 25 Customer Support Executive at Byld Group Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 09:00 AM - 06:00 PM timing.