Customer Support Executive

Job Overview:
As a Customer Support and Operations Intern, you will be the backbone of Writeyfy’s student and writer interactions, ensuring a smooth and efficient process from inquiry to project delivery. You will handle chat-based communications, resolve queries, coordinate assignments, and oversee platform operations. Additionally, you will support sales and marketing initiatives to drive platform growth. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage dynamic tasks in a startup environment.

Job Responsibilities:
 Manage and oversee chat-based communications with students and writers, ensuring smooth coordination and addressing queries effectively.
 Resolve student inquiries promptly, ensuring a high level of satisfaction and trust in Writeyfy’s services.
 Facilitate seamless assignment management by coordinating requirements, deadlines, and progress updates between students and writers.
 Track and evaluate assignment progress and platform operations, implementing necessary service improvements.
 Foster and maintain strong relationships with students and writers, ensuring loyalty and positive engagement.
 Manage the day-to-day operations of the platform to ensure efficiency and quality service delivery.
 Contribute to sales and marketing efforts by promoting Writeyfy’s services, driving engagement, and supporting growth initiatives.
 Uphold Writeyfy’s commitment to personalised, efficient, and reliable academic assistance.

• It is a Part Time Sales / Business Development job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹4000 - ₹5000 per month that depends on your interview. It's a Part Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BLUEPEN ASSIGNMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at BLUEPEN ASSIGNMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 12:00 PM - 06:00 PM timing.