Customer Support Executive

We are looking for a Customer Support Executive to join our team and handle customer queries efficiently. The role involves responding to customer calls, emails, and chats, resolving complaints, providing accurate information about products/services, and ensuring customer satisfaction. The ideal candidate should have strong communication skills, problem-solving ability, and a customer-first attitude.

Responsibilities:

• Handle customer inquiries via phone, email, or chat.

• Resolve issues and escalate complex cases when required.

• Maintain customer records.

• Ensure timely and professional responses to customer queries.

• Build and maintain positive relationships with customers.

Requirements:

• Minimum 12th pass with good communication skills in Bengali, Hindi, and English.

• Basic computer knowledge.

• Prior experience in customer service is a plus.

Interested Candidates can send their CV to this number: 6290373420.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹14000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BANSHI PROFESSIONAL AND MANAGEMENT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at BANSHI PROFESSIONAL AND MANAGEMENT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 10:30 दोपहर - 07:30 शाम timing.