Customer Success Manager It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Job Responsibilities: Map customer business objectives to Microsoft’s consumption milestones, establishing clear success plans and governance frameworks. Monitor, analyze, and maximize active usage of Azure Data & AI workloads, systematically unblocking technical or operational barriers to consumption. Identify white-space opportunities within existing customer environments to position advanced Microsoft Fabric capacities, premium Copilot integrations, and advanced Azure AI services. Proactively track customer health metrics, conduct regular Quarterly Business Reviews (QBRs), and execute strategies for at-risk deployments. Help partners and enterprise clients quantify and showcase the return on investment (ROI) achieved through their implemented AI and data modernization workloads. Collaborate with technical and commercial teams to ensure high renewal rates while building predictable pipelines for portfolio expansion. Core Focus: Deep understanding of capacity optimization, workload monitoring, and consumption metrics specific to Microsoft Fabric (OneLake, Lakehouse, Power BI capacities). Familiarity with user adoption tracking, consumption patterns, and extension scenarios for Microsoft Copilot Studio and Azure OpenAI workloads. Expertise in Azure cost management, resource utilization analytics, and optimizing cloud spend to drive healthy, scalable platform growth. Experience Level Mid Level
Other Details
It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.
More about this Customer Success Manager job
What are the eligibility criteria for this Customer Success Manager job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Customer Success Manager job offered by Ingram Micro India Private Limited in Virar West, Mumbai.
What salary is offered for this Customer Success Manager job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Success Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Virar West, Mumbai.
How many vacancies are there for this Customer Success Manager job?
Ans : There is 1 vacancy for this Customer Success Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Success Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Success Manager position is Virar West, Mumbai.
What makes this Customer Success Manager job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Ingram Micro India Private Limited
Virar West, Mumbai
2 - 6+ years Experience in Sales / Business Development
Full Time
