Customer Service Executive - Personal Loans

Not Disclosed

Tata Capital Finance Limited

Bahu Bazaar, Ranchi

1 - 6+ years Experience in Sales / Business Development

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Service - Sales - Personal Loans - SM - PL - Ranchi - Satya Ganga Arcade - CSE Roles & Responsibilities : 1. Company Representative: Act as the company’s representative for Personal Loan products 2. Customer Acquisition & Engagement: Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees. 3. Communication Channel: Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries. 4. End to End ownership: Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT). 5. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product Key Skills & Competencies: Basic knowledge of Personal Loan products /Retail Lending Customer‑centric approach Ability to meet service and business targets

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.

More about this Customer Service Executive - Personal Loans job

Who is eligible to apply for this Customer Service Executive - Personal Loans job at Tata Capital Finance Limited?
Ans : Candidates should have All Education levels for this Customer Service Executive - Personal Loans job offered by Tata Capital Finance Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive - Personal Loans job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bahu Bazaar, Ranchi.
How many vacancies are there for this Customer Service Executive - Personal Loans job?
Ans : There is 1 vacancy for this Customer Service Executive - Personal Loans role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive - Personal Loans job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive - Personal Loans position is Bahu Bazaar, Ranchi.
What makes this Customer Service Executive - Personal Loans job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.