Customer Service Executive

Shift Timing: 10 Am-7 Pm

Salary Budget: Fresher - 2.55 LPA - 4 LPA

Experienced with more than 6 months of experience: 20-25% hike on your Last CTC or max 4LPA.

Language Proficiency: Good command over English (spoken).

Experience: Minimum 6 months of BPO exp in International Healthcare Voice Process.

Key Responsibilities:

✔Handle incoming calls and respond to customer queries in a timely and professional manner.

✔Make outbound calls to customers for follow-ups, feedback, or information updates.

✔Resolve product/service-related issues effectively, escalating when necessary.

✔Maintain a high level of customer satisfaction by providing accurate information and support.

✔Document all customer interactions and update CRM systems.

✔Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.

✔Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

✔Under Graduates & Graduates are welcome. Freshers can also apply.

✔0–4 years of experience in customer support (voice process).

✔Excellent verbal communication skills in English.

✔Good listening skills, patience, and empathy when dealing with customers.

✔Basic computer knowledge (MS Office, Email, CRM tools).

Interested candidates can share their CVs on whatsapp to  9205626007

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Customer Service Executive job

1. What is the eligibility criteria to apply for this Customer Service Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹28000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Service Executive job?
   Ans: This Customer Service Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Service Executive job?
   Ans: No, there is no fee applicable for applying this Customer Service Executive job and during the employment with the company, i.e., POLICYBAZAAR INSURANCE BROKERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Executive role?
   Ans: There is an immediate opening of 30 Customer Service Executive at POLICYBAZAAR INSURANCE BROKERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Service Executive job?
   Ans: This Customer Service Executive job has 09:00 AM - 06:00 PM timing.