We are hiring a proactive and results-driven Customer Sales Executive for Rioserv Private Limited in Mumbai at Thane West.

(Freshers Welcome)

Shift: US/Night Shift

Key Responsibilities:

• Customer Interaction: Handle phone calls, emails, and text messages, responding to inquiries about moving services, pricing, scheduling, and negotiations.

• Booking Management: Process new bookings, manage appointment schedules, and ensure accurate record-keeping of customer information and move details.

• Complaint Resolution: Address customer concerns and complaints in a professional and timely manner, escalating issues when necessary.

• Information Provision: Provide clear and accurate information about moving services, procedures, and potential issues that may arise during the move.

• Communication: Keep customers informed about their move's progress, including scheduling changes, arrival times, and any unexpected delays.

• Record Keeping: Maintain detailed records of customer interactions, inquiries, and resolutions, ensuring accurate documentation for future reference.

• Customer Satisfaction: Strive to exceed customer expectations by providing exceptional service and building strong relationships.

• Process Improvement: Identify areas for process improvement based on customer feedback and suggest solutions to enhance the overall customer experience.

Required Skillset:

• Understanding of the American Accent

• Confidence to speak in English

• Good with basic Maths

• Good with basic computer skills like word, excel, powerpoint etc.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Sales Executive job

1. What is the eligibility criteria to apply for this Customer Sales Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Sales Executive job?
   Ans: This Customer Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Sales Executive job?
   Ans: No, there is no fee applicable for applying this Customer Sales Executive job and during the employment with the company, i.e., RIOSERV PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Sales Executive role?
   Ans: There is an immediate opening of 10 Customer Sales Executive at RIOSERV PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Sales Executive job?
   Ans: This Customer Sales Executive job has 07:00 PM - 04:00 AM timing.