Customer Sales Executive

We are looking for a Customer Sales Executive to join our team at at Bubbles Toys Infant Stationery. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹10,000 - ₹15,000 and opportunities for career growth.

Key Responsibilities:

• 1. Job Purpose

  To deliver an exceptional shopping experience, convert store walk-ins into paying customers, increase average bill value and ensure smooth day-to-day store operations.

  The CCA represents the Bubbles! brand and is responsible for making every customer interaction memorable.

  2. Key Responsibilities

  A. Sales & Customer Experience (50%)

  • Welcome every customer with a warm greeting.

  • Understand customer requirements, budget and occasion.

  • Demonstrate toys and explain product features.

  • Actively convert walk-ins into sales.

  • Recommend complementary products and upgrades.

  • Promote high-value categories like battery cars, toys and infant products.

  • Handle price negotiations professionally without unauthorised discounts.

  • Build relationships with repeat customers.

  B. Store Operations (25%)

  • Maintain store cleanliness and product presentation.

  • Ensure shelves are properly arranged and replenished.

  • Maintain price tags and product displays.

  • Handle billing, packing and payment collection.

  • Monitor stock availability and report shortages.

  • Follow opening and closing procedures.

  C. Customer Relationship Management (15%)

  • Collect customer details with consent.

  • Maintain customer follow-up records.

  • Share offers and new arrivals through authorised communication channels.

  • Encourage Google reviews and repeat visits.

  • Handle customer complaints politely.

  D. Reporting & Discipline (10%)

  • Maintain daily sales reports.

  • Track walk-ins, conversions and average bill value.

  • Report daily achievements and challenges.

  • Follow attendance, punctuality and grooming standards.

  3. Required Skills

  • Excellent Hindi communication; basic English preferred.

  • Strong convincing and negotiation skills.

  • Comfortable with basic calculations and billing.

  • Confident in demonstrating products.

  • Sales-oriented and target-driven.

  • Presentable, energetic and responsible.

  • Comfortable appearing in short product videos when required.

  4. Performance KPIs

  Performance will be evaluated on:

  1. Daily and monthly sales achievement.

  2. Walk-in to bill conversion percentage.

  3. Average bill value (ABV).

  4. Units sold per bill (ABS).

  5. Add-on and cross-selling performance.

  6. Customer feedback and Google reviews.

  7. Store hygiene and operational discipline.

  5. Ideal Candidate Profile

  We are looking for someone who:

  • Has genuine interest in working with toys and children’s products.

  • Enjoys interacting with parents and children.

  • Has a natural ability to sell rather than simply assist.

  • Takes ownership instead of waiting for instructions.

  • Can independently manage the store floor.

  • Is willing to learn new products and sales techniques.

  6. Reporting Structure

  Reports directly to the Founder / Store Manager.

  Our expectation: At Bubbles!, customer service is important, but customer conversion is equally important. Every walk-in is an opportunity to create a happy customer and a successful sale.

  Feel • Play • Trust • Smile

• It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.