We are looking for a Customer Relationship Manager to join our team at The Hiring Zone. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to corrugated manufacturing. The role offers ₹35,000 - ₹40,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 3 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Sales / Business Development job for candidates with 3 - 5 years of experience.
More about this Customer Relationship Manager job
What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience for this Customer Relationship Manager job offered by The Hiring Zone in Sitapura, Jaipur.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹35,000-₹40,000 per month.
What is the work schedule for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura, Jaipur.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 5 vacancies for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-5 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Sitapura, Jaipur.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹35,000-₹40,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge, Domestic Calling, International Calling