We are looking for a Customer Relationship Manager to join our team . The role offers ₹40,000 - ₹50,000 and involves managing customer calls, delivering outstanding customer service related to jewellry indusrtry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Sales / Business Development job for candidates with Freshers.
More about this Sales Customer Relationship Manager job
Can freshers or experienced candidates apply for this Sales Customer Relationship Manager role?
Ans : Candidates who have a Graduate and above qualification can apply for this Sales Customer Relationship Manager role.
How much can you earn in this position?
Ans : You can earn between ₹40,000-₹50,000 per month in this Sales Customer Relationship Manager position.
What are the working days and timings for this job?
Ans : This Sales Customer Relationship Manager job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura, Jaipur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Sales Customer Relationship Manager role. No prior experience is required.
Where is this job located?
Ans : This Sales Customer Relationship Manager job is located in Sitapura, Jaipur.
Why should you apply for this Sales Customer Relationship Manager job?
Ans : This Sales Customer Relationship Manager job offers a salary between ₹40,000-₹50,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF, Insurance, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process
A Naukri Group company
LoginHire Local Staff
40,000 - 50,000 /month
The Hiring Zone
Sitapura, Jaipur
Freshers in Sales / Business Development
Full Time
