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Customer Relationship Manager

salary 14,000 - 15,000 /month
company-logo
job companyTarun Paint Private Limited
job location Masuri, Ghaziabad
job experience0 - 1 years Experience in Sales / Business Development
1 Opening
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Customer Relationship Manager to join our team . The role offers ₹14000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Manufacturing. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Tarun Paint Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 1 Customer Relationship Manager at Tarun Paint Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Sales / Business Development job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rakhi Singh

Interview Address

Masuri, Ghaziabad
Posted 2 days ago
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