Customer Relationship Manager

25,000 - 30,000 /month

Styxx International

Vasai, Mumbai

1 - 2 years Experience in Sales / Business Development

5 Openings

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Customer Relationship Manager to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Customer Relationship Manager job offered by Styxx International in Vasai, Mumbai.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹25,000-₹30,000 per month.
What are the working days and timings for this job?
Ans : This Customer Relationship Manager job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasai, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Vasai, Mumbai.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.