Customer Relationship Manager

• Client Relationship Management:

  • Building and maintaining strong, profitable relationships with key clients. 

  • Understanding client needs and providing tailored insurance solutions. 

  • Explaining insurance products, features, benefits, and pricing. 

  • Handling customer inquiries and complaints promptly and professionally. 

  • Resolving customer issues and ensuring a smooth claims process. 

• Lead Management and Sales Support:

  • Generating leads and prospects through various channels. 

  • Following up on leads and converting them into clients. 

  • Preparing quotations and managing customer inquiries. 

  • Assisting with policy renewals, upselling, and cross-selling. 

  • Forwarding leads to sales agents when necessary. 

• Data Management and Reporting:

  • Maintaining accurate customer records and CRM data. 

  • Tracking and managing policy applications. 

  • Generating sales reports and analyzing customer data. 

  • Keeping up-to-date with industry trends and product knowledge. 

• Communication and Collaboration:

  • Communicating effectively with customers, internal teams, and other stakeholders. 

  • Coordinating with other departments like claims, underwriting, and support. 

  • Providing support for cashless claim settlements. 

• Other Responsibilities:

  • Typing up complaint reports and managing the customer complaint database. 

  • Sending reminders for policy renewals and other services. 

  • Adhering to company policies and procedures. 

Skills and Qualifications:

• Excellent communication and interpersonal skills.

• Strong customer service and problem-solving skills.

• Proficiency in using CRM software and other relevant tools.

• Ability to work independently and as part of a team.

• Knowledge of insurance products and the insurance industry.

• Strong organizational and time management skills. 

• It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹28000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., SHREE MANUFACTURING COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 3 Customer Relationship Manager at SHREE MANUFACTURING COMPANY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.