Customer Relationship Manager

Job Title: Client Relationship Manager (CRM)

Location: Ghaziabad-Vasundra

Employment Type: Full-time

About Us

Navgrah is a creative event decor company specializing in transforming weddings, parties, and corporate events into visually stunning experiences. We focus on unique designs, premium detailing, and flawless execution to make every occasion unforgettable.

Job Overview

We are looking for a proactive and confident Client Relationship Manager who will be responsible for managing client interactions, generating sales, and ensuring customer satisfaction. The role involves regular client communication through calls and in-person meetings at event venues and at clients’ home locations.

Key Responsibilities

• Make outbound and inbound calls to prospects and existing clients to explain services and offers.

• Schedule meetings with clients and visit them at event venues / their home location as required.

• Understand client needs, provide consultation, and present suitable service packages.

• Convert leads into sales and achieve monthly revenue targets.

• Maintain strong relationships with clients to ensure repeat business and referrals.

• Handle client queries, feedback, and concerns professionally.

• Maintain CRM data and daily activity reports.

• Coordinate with internal teams to deliver client requirements smoothly.

Skills & Requirements

• Excellent communication and interpersonal skills.

• Strong negotiation and sales ability.

• Confident in meeting clients at different locations.

• Must be comfortable with field work and travelling within the city.

• Good problem-solving and presentation skills.

• Basic knowledge of CRM tools/reporting is a plus.

• Experience: 0–2 years (Freshers with strong communication skills can apply)

• Qualification: Graduate in any stream preferred.

What We Offer

• Competitive salary + attractive incentives based on sales.

• Professional growth and learning opportunities.

• Supportive and positive work environment.

• Travel allowance for client visits.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Rutba Events.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at Rutba Events
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 11:00 PM - 07:00 PM timing.