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Customer Relationship Manager

salary 13,000 - 17,000 /month
company-logo
job companyRedfoxa Careerlink Private Limited
job location Thoraipakkam, Chennai
job experience0 - 1 years Experience in Sales / Business Development
20 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working
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PAN Card, Aadhar Card
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Job Description

We are looking for a Customer Relationship Manager to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹13000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹17000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Redfoxa Careerlink Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 20 Customer Relationship Manager at Redfoxa Careerlink Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 17000

Regional Languages

Tamil, Kannada

English Proficiency

Yes

Contact Person

Harshitha

Interview Address

Thoraipakkam, Chennai
Posted 3 days ago
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Job Hai > Jobs in Chennai > Sales / Business Development Jobs in Chennai > Customer Relationship Manager