Customer Relationship Manager

Key Responsibilities:

• Handle and resolve customer complaints related to real estate projects.

• Maintain accurate records of grievances and follow-up actions.

• Coordinate with internal departments (sales, legal, CRM, projects, etc.) for timely resolution.

• Ensure all customer concerns are addressed as per company policy and RERA guidelines.

• Provide regular updates to customers on the status of their issues.

• Analyze recurring issues and recommend process improvements.

• Support in possession and handover processes, ensuring customer satisfaction.

Key Skills:

• Strong communication and interpersonal skills

• Conflict resolution and negotiation abilities

• Customer-centric mindset

• Familiarity with real estate processes and documentation

• Knowledge of CRM tools and grievance redressal systems

• Understanding of RERA guidelines is a plus

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., RAJ ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at RAJ ENTERPRISES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 सुबह - 06:00 शाम timing.