Key Responsibilities
· Make outbound calls to potential customers, architects, contractors, and industries.
· Explain Infra Green’s PEB and civil construction services clearly and professionally.
· Generate qualified leads and schedule follow-ups for the sales and business team.
· Maintain daily records of calls, responses, and follow-up status in CRM / Excel.
· Handle inbound calls and customer inquiries with a polite and confident attitude.
· Assist in collecting and verifying client details for digital marketing campaigns.
· Coordinate with sales, marketing, and management teams for smooth lead conversion.
· Report daily performance, leads generated, and call summaries to the Marketing Head.
Required Skills & Competencies
· Excellent communication skills in English and Tamil (mandatory).
· Malayalam / Hindi speaking ability is highly preferred.
· Confident voice, good telephone etiquette, and customer-friendly attitude.
· Basic knowledge of tele-calling tools, Excel, or CRM software.
· Positive attitude, persistence, and willingness to learn about PEB / industrial projects.