A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 35,000 /month
Krome Dispense Private Limited
Reru, Jalandhar
1 - 2 years Experience in Sales / Business Development
Full Time
To manage and improve relationships with customers, ensure customer satisfaction, and support business growth through effective CRM strategies and communication.
Maintain and update the customer database in the CRM system.
Handle customer queries, feedback, and complaints professionally.
Develop and implement CRM campaigns to improve customer retention.
Coordinate with sales, marketing, and service teams to ensure smooth communication with clients.
Analyze customer data to identify trends, opportunities, and potential issues.
Prepare regular CRM reports and submit to management (MD).
Support in lead generation and follow-up activities.
Ensure timely follow-up with clients after sales or service.
Train staff on CRM usage and updates (if applicable).
Good communication and interpersonal skills.
Knowledge of CRM software (e.g., Salesforce, Zoho, HubSpot, etc.).
Strong data management and reporting ability.
Problem-solving and customer service orientation.
Basic knowledge of sales processes.
Bachelor’s degree in Marketing, Business Administration, or a related field.
1–3 years of experience in customer relationship or sales coordination (for Executive role).
4–6 years for managerial roles.
