Customer Relationship Manager

Primary Responsibility: The CRT Customer Relationship Manager is responsible for handling inbound customer calls in a professional and courteous manner. This role focuses on providing excellent customer service by addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

Receive and respond to incoming customer calls.

Understand customer needs and provide accurate information or solutions.

Resolve customer complaints or concerns efficiently and effectively.

Maintain detailed records of customer interactions and transactions.

Collaborate with other departments to resolve complex issues.

Ensure high levels of customer satisfaction by delivering prompt and quality service.

Follow company policies and procedures during all interactions.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Post Graduate and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., ICICI LOMBARD.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at ICICI LOMBARD
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.