Customer Relationship Manager

8,000 - 17,000 /month*

Forceful Multi Tech Private Limited

Housing Board Colony, Patna

₹2,000 incentives included

0 - 3 years Experience in Sales / Business Development

50 Openings

Incentives included

Full Time

Job Highlights

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Manager to join our team at null. The role offers ₹ 8,000 - ₹ 17,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Relationship Manager role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹8,000-₹17,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Customer Relationship Manager job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Housing Board Colony, Patna.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Housing Board Colony, Patna.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹8,000-₹17,000 per month. This is a Full Time opportunity and has 50 openings available.