Customer Relationship Manager

Company name: EOS

Job Title: Customer Relationship Manager (CRM)

Process: Outbound (Relationship Management)

Location: Koramangala 4th Block, Bangalore

Employment Type: Full-Time

Key Responsibilities:

● Make outbound calls to existing customers to inform and explain available features, benefits, and services.

● Build and maintain strong customer relationships through effective communication.

● Address customer queries, offer support, and ensure customer satisfaction.

● Maintain accurate records of interactions in the CRM system.

● Coordinate with internal teams when required to resolve customer issues.

● Ensure adherence to compliance and quality standards. Requirements:

● Minimum Qualification: HSC (12th Pass)

● Experience: Minimum 1 year in the Insurance industry (in roles such as customer service, renewals, sales, or relationship management).

● Communication: Must clear VERSANT Level 4 – good verbal communication skills required.

● Languages:

○ Hindi, Bengali, Marathi – UPTO ₹26,000 CTC / ₹24,000 Take Home

○ South Indian Languages – UPTO ₹25,000 CTC / ₹23,000 Take Home (NOTE: Salaries will be based on interview performance)

● Shift Timings:

○ Rotational week offs

○ Shift window: 9 AM to 9 PM (9-hour shift)

○ Female shift ends by 7 PM

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., EOS GLOBE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 99 Customer Relationship Manager at EOS GLOBE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.