Customer Relationship Manager

25,000 - 40,000 /month

Destinme Private Limited

Kukatpally, Hyderabad

6 - 24 months Experience in Sales / Business Development

1 Opening

Full Time

Skills Required

Cold Calling

Computer Knowledge

MS Excel

Job Highlights

All Education levels

Males Only

10:00 AM - 07:00 PM | 6 days working

Job Benefits: PF

Job Description

🔑 Core Responsibilities of CRM manager

• Develop and implement CRM strategies to improve customer engagement, retention, and satisfaction

• Build long-term relationships with customers

• Manage and optimize CRM tools (like Zoho CRM, Salesforce, etc.)

• Ensure accurate data entry, maintenance, and data hygiene

• Analyze customer data to identify trends, behavior, and opportunities

• Generate reports on sales performance, customer retention, and campaign effectiveness

• Handle end-to-end customer journey (lead → conversion → retention → loyalty)

• Improve customer experience at every touchpoint

• Work closely with Sales, Marketing, and Support teams

• Align CRM activities with business goals

• Plan and execute email, SMS, and marketing campaigns

• Track campaign performance and ROI

• Design loyalty programs, feedback systems, and engagement initiatives

• Address customer concerns and improve satisfaction

• Identify gaps in CRM processes and implement improvements

• Automate workflows to increase efficiency

• Train team members on CRM usage and best practices

• Provide ongoing support for system-related issues

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Manager job

What skills and experience do you need for this Customer Relationship Manager job?
Ans : To apply for this Customer Relationship Manager job, candidates should have skills like Cold Calling, Computer Knowledge, MS Excel along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹25,000-₹40,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Customer Relationship Manager job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Customer Relationship Manager job. Only male candidates can apply.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Cold Calling, Computer Knowledge, MS Excel. This role is part of Sales / Business Development category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Kukatpally, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Cold Calling, Computer Knowledge, MS Excel along with 1-2 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹25,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.