Customer Relationship Manager

• Building and maintaining strong relationships with customers, both pre-sale and post-sale. 

• Sales Support:

  Assisting with sales processes, providing product information, and guiding customers through the buying journey. 

• Lead Management:

  Managing and nurturing leads through the sales funnel, utilizing CRM software to track progress and ensure timely follow-up. 

• Customer Service:

  Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. 

• Data Analysis:

  Analyzing customer data to identify trends, preferences, and areas for improvement in customer service and sales strategies. 

• Cross-Functional Collaboration:

  Working with sales, marketing, service, and other departments to align CRM strategies with overall business objectives. 

• Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers and collaborating with teams. 

• Sales Skills: Experience in sales, including lead generation, product presentation, and closing deals, is often required. 

• Customer Service Skills: A strong focus on customer satisfaction, with experience in handling customer inquiries and resolving complaints. 

• CRM Software Proficiency: Familiarity with CRM software, such as Salesforce, HubSpot, or specialized automotive CRM systems. 

• Analytical Skills: The ability to analyze data, identify trends, and make data-driven decisions. 

• Problem-Solving Skills: The ability to identify and resolve customer issues effectively. 

• Product Knowledge: A good understanding of automotive products, features, and services. 

• It is a Full Time Sales / Business Development job for candidates with 1 - 6 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Allahabad.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., DEE MOTORS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 3 Customer Relationship Manager at DEE MOTORS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 10:00 AM - 07:00 PM timing.