Customer Relationship Manager

Job Title: CRM Executive

Location: Kim, District: Surat

Experience Required: 2–4 years

Salary Range: ₹18,000 – ₹30,000/month + performance bonus

Job Summary:

We are looking for a CRM Executive to strengthen relationships with our current customers,

ensure satisfaction, and generate new business through referrals and follow-ups.

Key Responsibilities:

Client Relationship Building: Regularly connect with existing customers to ensure

they are satisfied with products/services and to keep them informed about new

offerings.

Site Visits & Customer Meetings: Personally visit top customers to maintain face-to-

face relationships, understand challenges they’re facing, and discuss upcoming needs

or projects.

Referral Generation: Systematically ask for referrals from satisfied customers and

track these referrals through the CRM system to close new deals.

Complaint Resolution: Act as the single point of contact for existing clients in case of

any service issues, coordinate with internal teams to resolve problems quickly, and

ensure a positive experience.

CRM Management: Enter all customer data, interactions, and next steps into the

CRM; use this database to track communications, orders, referrals, and satisfaction

metrics.

Qualifications & Skills:

Bachelor’s/ Masters in Business, Marketing, or relevant field.

Good interpersonal skills and a customer-centric mind-set.

Ability to travel locally for client meetings.

Growth Path:

CRM Executive → Key Account Executive → Client Relationship Manager

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹30000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., CAREERCANVAS INFOTECH SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at CAREERCANVAS INFOTECH SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.