About the Role- Role: Assistant Customer Relationship Manager
You will be responsible supporting customers in their car buying journey with Spinny at the retail hub. You will play a critical role
in customer engagement and must understand customer requirements to recommend products according to their needs, pitching
products and negotiating when necessary.
Ideal Candidate:
An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point
of view. Interested candidates must have demonstrated experience in customer service.
Key Responsibilities Include:
● Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
● Managing the hub inventory
● Meeting and engaging with customers, showing them cars, and conducting test drives
● Ensuring that any issues are resolved
Requirements:
● Relevant experience in sales
● Graduate degree
● Good verbal communication skills – English, Hindi, and regional language (will be an added advantage)
● A 4-Wheeler Driving License and Knowing how to drive is Mandatory.
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