Customer Relationship Executive

The CRM Executive is responsible for overseeing and optimizing the organization's CRM systems to improve customer engagement and retention. This role involves analyzing customer data, designing effective CRM campaigns, and collaborating with other departments to ensure an integrated approach to customer relationship management.

Key Responsibilities

• CRM System Management: Oversee and maintain CRM systems to ensure accurate customer data and seamless integration across departments.
  
  

• Data Analysis: Analyze customer data to identify trends and insights that inform CRM strategies.
  
  

• Campaign Development: Design and execute CRM campaigns aimed at improving customer engagement and retention.
  
  

• Collaboration: Work closely with marketing, sales, and customer service teams to align CRM strategies with business objectives.
  
  

• Training and Support: Provide training and support to staff on CRM software and best practices.
  
  

• Reporting: Monitor and report on the effectiveness of CRM campaigns and strategies.
  
  

• Compliance: Ensure compliance with data protection regulations and company policies.

 Qualifications

• Education: Bachelor's degree in Marketing, Business, IT, or a related field.
  
  

• Experience: Proven experience with CRM software such as Salesforce, Zoho, or HubSpot.
  
  

• Skills:
  
  

  • Strong analytical skills with the ability to interpret complex data.
    
    

  • Excellent communication and interpersonal skills.
    
    

  • Proficiency in Microsoft Excel and other data analysis tools.
    
    

  • Experience in campaign management and customer segmentation.
    
    

Desirable Attributes

• Ability to work collaboratively in a team environment.
  
  

• Attention to detail and strong organizational skills.
  
  

• Knowledge of sales and marketing processes.
  
  

• Familiarity with marketing automation tools.
  

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., VRINDA PAPERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at VRINDA PAPERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.