Customer Relationship Executive

Job Title: Customer Relationship Executive [CRE]

Location: 301-305 DHIRAJ SONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU , SURAT.

Employment Type: Full-Time

Job Summary: We are looking for an enthusiastic and result-oriented Customer Relationship Executive (CRE) to manage inbound and outbound customer calls and follow up on leads. This role offers performance-based incentives, rewarding individuals who consistently achieve and exceed targets.

Key Responsibilities :

Lead Calling & Talent Coordination:

● Make outbound calls to artists, models, and new talent based on agency requirements.

● Follow up with artists for auditions, availability, and document submissions.

● Call and coordinate with clients (production houses, brands,agencies) for casting briefs and requirements.

● Maintain updated records of artists, leads, and casting inquiries.

Client & Artist Relationship Management:

● Build and maintain strong relationships with clients and talents.

● Address inquiries, resolve queries, and ensure smooth coordination between artists and clients.

● Share casting updates, audition schedules, and feedback promptly.

Incentive-driven Sales Support:

● Work towards achieving monthly calling and conversion targets.

● Earn incentives bases on walk in customer on weekly and monthly basis

Reporting & Data Handling:

● Maintain accurate and updated databases of clients, leads, and artist profiles.

● Prepare daily and weekly reports of calls made, leads generated, and closures achieved.

Qualifications:

● Minimum HSC (12th pass) or Graduate in any stream.

● 6 months to 2 years in telecalling, customer service, client coordination, or casting-related roles preferred.

● Freshers with excellent communication skills and interest in the media/entertainment industry can apply. Skills Required:

● Excellent verbal and written communication in Hindi, English, and local language (if applicable).

● Strong interpersonal skills with a friendly and approachable attitude.

● Ability to manage pressure, targets, and multi-task effectively.

● Basic computer skills and knowledge of MS Excel, WhatsApp, and email handling.

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., RAS MEDIA AND ENTERTAINMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 20 Customer Relationship Executive at RAS MEDIA AND ENTERTAINMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.