Customer Relationship Executive

ICICI LOMBARD BANK IS HIRING

🎯 Role Overview

We are hiring Customer Relationship Executives for a Digital Call Centre setup.

The role involves handling customer interactions, resolving queries, and supporting digital sales processes. Candidates who are confident speakers and motivated to grow in customer-facing roles will fit perfectly.

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📍 Job Location:

KLJ Complex, Moti Nagar, New Delhi

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💰 Compensation:

• CTC: ₹2.50 LPA to ₹3.75 LPA

• + Performance-Based Incentives

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🎓 Qualification:

• Graduation (Full-time or Part-time accepted)

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🧑‍💻 Experience Required:

• Minimum 6 months experience preferred (customer service, telecalling, sales, or similar roles)

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⏰ Working Details (Work From Office):

• Shift Duration: 9.5 hours

• Working Days: 5 days a week

• Week Offs: 2 rotational offs

• Shift Timing (WFO):

• Male: 24×7 Rotational Shifts

• Female: 8:00 AM – 8:30 PM Day Rotational

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📝 Key Skills & Operational Requirements:

Candidates should have:

• Excellent communication skills in English

• Good understanding of outbound customer calls / customer service

• Positive attitude & clarity on why they want to work in a call centre / customer service role

• Confidence in explaining customer queries, offering solutions, and handling digital support

• Ability to work in rotational shifts (as applicable)

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🧪 Interview Process:

Total 3 rounds of interview:

1. HR Round

2. Operations Round 1

3. Operations Round 2

All interviews will be conducted Face-to-Face (F2F).

• It is a Full Time Sales / Business Development job for candidates with 6 months - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Raffles Consulting.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 99 Customer Relationship Executive at Raffles Consulting
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.