Customer Relationship Executive

12,000 - 15,000 /month

Platiinum Auto

Fatima Nagar, Pune

6 - 36 months Experience in Sales / Business Development

Replies in 24hrs

4 Openings

Full Time

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Customer Relationship Executive to join our team at Platiinum Auto. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Platiinum Auto.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 4 Customer Relationship Executive at Platiinum Auto
Who can apply for this job?
Ans: Only Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.