Customer Relationship Executive

17,000 - 25,000 /month

Phabalos Professionals Private Limited

Shyam Bazaar, Kolkata

0 - 6+ years Experience in Sales / Business Development

98 Openings

Full Time

Job Highlights

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Customer Relationship Executive to join our team at Phabalos Professionals Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Checking. The role offers ₹17,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 98 Customer Relationship Executive at Phabalos Professionals Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.