Customer Relationship Executive

Position: Customer Relationship Officer (CRO)

Company: Nirmalya Metropolis Pvt. Ltd.
Location: Kalinga Vihar, Bhubaneswar, Odisha
Job Type: Full-Time
Experience: 0-1 Years in Customer Support / CRM / Real Estate
Salary: 10k-20k (Based on experience + Performance-based incentives)

Company Overview

Nirmalya Metropolis Pvt. Ltd. is a reputed real estate company in Bhubaneswar that specializes in delivering residential housing projects including premium triplexes, duplexes, plotting schemes and other ventures. With a customer-first approach, we aim to build long-term trust and satisfaction among our clients.

Roles & Responsibilities

• Act as the primary point of contact for customers post-sale.

• Assist buyers with documentation, agreement formalities, and payment schedules.

• Address customer inquiries, complaints, and ensure timely resolutions.

• Coordinate with internal teams (sales, legal, site) to facilitate a smooth customer journey.

• Follow up on customer dues, project updates, and possession timelines.

• Maintain and update client records and feedback in the CRM system.

• Build and maintain long term relationships with clients for referrals and future business.

Key Requirements

• Bachelor's degree in any discipline.

• 0-1 years of experience in customer handling roles (preferably in real estate or service sectors).

• Strong verbal and written communication skills.

• Proficiency in MS Office and CRM software.

• Language fluency in Odia, Hindi, and English.

• Patience, empathy, and a problem-solving attitude.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Nirmalya Metropolis Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 4 Customer Relationship Executive at Nirmalya Metropolis Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.