Customer Relationship Executive

JOB DESCRIPTION

Position Level: CRM Executive

Department: Marketing/Sales

Location: Kasturi Nagar, Bengaluru

About Little Fingers:

At Little Fingers, we create happiness! We help children turn everyday moments into adventures, offering safe spaces for endless fun and joy with friends and family. Learn more: https://www.littlefingers.in

Key Responsibilities:

• Manage day-to-day operations of the CRM system.

• Develop and execute CRM campaigns to boost customer engagement and loyalty.

• Segment customer data and create personalized communication strategies.

• Analyze customer behavior and campaign performance using CRM analytics tools.

• Collaborate with sales, marketing, and customer service teams to align CRM initiatives.

• Ensure data accuracy, integrity, and security within the CRM platform.

• Train and support team members on CRM tools and best practices.

• Continuously identify opportunities to enhance customer experience and CRM efficiency.

Skills & Competencies:

• Strong understanding of customer lifecycle and retention strategies

• Analytical mindset with expertise in data analysis and reporting

• Excellent communication and collaboration skills

• Ability to manage multiple projects with high attention

• Advanced Excel, Power BI, Google Analytics

• Data analysis, digital marketing, project management

• Competitor analysis

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Little Fingers India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at Little Fingers India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:30 PM timing.