Customer Relationship Executive

Key Responsibilities (KRA):

Customer Support: Act as the first point of contact for students/parents to resolve queries promptly.

Customer Retention: Build and maintain strong relationships to maximize customer satisfaction and long-term association.

Guestimation: Assist in predicting customer needs, tracking trends, and contributing to business forecasts.

Reference Selling: Generate referrals through existing customers to boost enrollments.

Grievance Handling: Manage and resolve customer complaints with professionalism and empathy.

Requirements:

1–2 years of proven experience in Customer Relationship/CRM role (preferably in EdTech/B2C).

Strong communication and interpersonal skills.

Ability to manage multiple tasks with attention to detail.

Problem-solving mindset and customer-first approach.

Basic knowledge of CRM tools/software is a plus.

What We Offer:

Competitive salary & performance incentives.

Growth opportunities in a fast-paced EdTech environment.

A supportive and collaborative work culture.

• It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., LEARNINGSHALA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 8 Customer Relationship Executive at LEARNINGSHALA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 10:00 AM - 06:30 AM timing.