Customer Relationship Executive

Experience:-  1-3 Year

Salary Offered:- Based on market standards. Hike depends on previous experience and interview performance.

Qualification:- Any Graduates

Roles & Responsibilities:-

· Actively engage with customers to understand their needs, preferences, and challenges. 

· Build and maintain strong relationships with customers to foster loyalty and trust. 

· Proactively address customer issues and concerns to ensure satisfaction.

· Analyse customer data and trends to identify areas for improvement and opportunities for retention. 

· Develop and implement retention strategies and initiatives to reduce churn and increase customer lifetime value

· Communicate with customers via various channels (e.g., phone, email, in-person) to address inquiries, resolve issues, and build relationships. 

· Prepare and present reports on customer behaviour and retention performance. 

· Communicate with customers via various channels (e.g., phone, email, in-person) to address inquiries, resolve issues, and build relationships. 

Skills Required: -

· Must have effective communication skills.

· Candidate should be active listener and speaker.

· Candidate should be empathetic in nature, customer engagement and handling.

· Good Knowledge of MS Office.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Dialmytrip Tech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 4 Customer Relationship Executive at Dialmytrip Tech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 10:30 AM - 07:00 PM timing.