Customer Relationship Executive

Job Title:*Customer relationship officer /Senior customer relationship officer

*Reports to:* Store Manager/Assistant Manager

*Job Summary:*

We are seeking a highly motivated and customer-focused CRO to join our team. As a customer relationship officer, you will be responsible for providing exceptional customer service, maintaining store appearance, and driving sales.

*Key Responsibilities:*

1. *Customer Service:*

- Greet and assist customers in a friendly and professional manner.

- Respond to customer inquiries, resolve issues, and provide product information.

- Maintain a high level of customer satisfaction and loyalty.

2. *Sales and Merchandising:*

- Meet and exceed sales targets by promoting products, offering recommendations, and using upselling/cross-selling techniques.

- Maintain a thorough knowledge of products, prices, and promotions.

- Visual merchandising, including maintaining store displays, folding and restocking merchandise, and ensuring store cleanliness.

3. *Store Operations:*

- Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.

- Participate in inventory management, including receiving and stocking merchandise.

4. *Teamwork and Communication:*

- Collaborate with colleagues to achieve sales goals, maintain store appearance, and provide excellent customer service.

- Communicate effectively with management, colleagues, and customers.

*Requirements:*

1. High school diploma or equivalent required.

2. Previous retail experience preferred.

3. Excellent communication, interpersonal, and problem-solving skills.

4. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

5. Basic math skills, accuracy with handling cash and operating a point-of-sale system.

6. Availability to work flexible hours, including evenings, weekends, and holidays.

*Physical Demands:*

1. Stand for long periods, walk, and move around the store.

2. Lift, carry, and move merchandise

3. Bend, stoop, and reach to retrieve merchandise.

• It is a Full Time Sales / Business Development job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., BRAINBEES SOLUTIONS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 3 Customer Relationship Executive at BRAINBEES SOLUTIONS LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 10:00 AM - 07:00 PM timing.