Customer Relationship Executive

10,000 - 15,000 /month

Biyani Technologies Private Limited

Rajarampuri, Kolhapur

0 - 2 years Experience in Sales / Business Development

2 Openings

Full Time

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Customer Relationship Executive to join our team at Biyani Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Relationship Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What is the work schedule for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajarampuri, Kolhapur.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 2 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Rajarampuri, Kolhapur.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.