Customer Relationship Executive

8,500 - 12,000 /month

Best Roadways Limited

Dronagiri, Mumbai

6 - 48 months Experience in Sales / Business Development

2 Openings

Full Time

Skills Required

Computer Knowledge

Convincing Skills

Job Highlights

Graduate and above

All genders

09:30 AM - 06:00 PM | 6 days working

Job Description

Respond promptly to customer inquiries via phone, email, and online platforms

regarding shipment status, tracking, and billing.Develop and maintain positive relationships with existing customers to foster loyalty and

repeat business.Coordinate with internal teams like operations, sales, and warehouse to ensure

smooth order processing and delivery.Monitor shipment progress and proactively communicate any delays to customers.Track key performance indicators (KPIs) related to customer service and identify areas

for optimization.Investigate and resolve customer complaints regarding damaged goods, incorrect

deliveries, or billing discrepancies.Maintain accurate customer records and detailed logs of interactions within the CRM

system.Provide accurate information about logistics services and pricing.

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 4 years of experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8500 - ₹12000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Best Roadways Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 2 Customer Relationship Executive at Best Roadways Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has 09:30 AM - 06:00 PM timing.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Convincing Skills

Contract Job

Salary

₹ 8500 - ₹ 12000

English Proficiency

Contact Person

Hrithik

Interview Address

Plot No.30A & 30B, opp. APM Terminals, Dronagiri, Sector 2, Uran, Navi Mumbai, Maharashtra- 400707

Posted a day ago

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