• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Provide detailed information about venue features, availability, and pricing.
• Guide customers through the booking process, including contract negotiation and payment arrangements.
• Identify customer needs and recommend suitable venue options.
• Maintain accurate records of bookings and customer interactions.
• Follow up with potential clients to secure bookings.
• Meet and exceed sales targets.
• Collaborate with the marketing team to promote venues and special offers.