Customer Relationship Associate

salary 12,000 - 15,000 /month
company-logo
job companyZuper Hotel Solution
job location Andheri (East), Mumbai
job experience0 - 1 years Experience in Sales / Business Development
New
3 Openings
full_time Full Time

Skills Required

Cold Calling
Computer Knowledge
Lead Generation
MS Excel
Convincing Skills

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
10:00 AM - 07:00 PM | 6 days working
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Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Handle incoming reservation requests via phone and emails.

  • Share B2B rates with travel agents and ensure all necessary details are provided to deliver excellent service to guests.

  • Provide information on availability, pricing, and services to clients or guests.

  • Process bookings accurately in the reservation system.

  • Maintain up-to-date knowledge of promotions, packages, and special offers.

  • Coordinate with Relevant departments to ensure seamless service delivery.

  • Follow up on tentative bookings and maintain proper records of cancellations or changes.

  • Manage group reservations and ensure proper room blocking or service allocation.

  • Generate daily and weekly reservation reports as required.

  • Resolve customer queries and complaints professionally and promptly.

  • Ensure compliance with company policies and standard operating procedures.

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

  1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
    Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., ZUPER HOTEL SOLUTION.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Associate role?
    Ans: There is an immediate opening of 3 Customer Relationship Associate at ZUPER HOTEL SOLUTION
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
  8. What are the timings of this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job has 10:00 AM - 07:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF

Skills Required

Cold Calling, Computer Knowledge, Lead Generation, MS Excel, Convincing Skills

Contract Job

No

Salary

₹ 12000 - ₹ 15000

English Proficiency

No

Contact Person

Vrushali Godhawala

Interview Address

B wing, New India Chamber, G-04, Chakala Industrial Area (MIDC), Andheri East, Mumbai, Maharashtra 400093
Posted 2 days ago
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