Customer Relationship Associate

We are looking for a CRE to join our team at STRAIGHTWAY The role requires identifying new business opportunities, building long-lasting client relationships, and driving revenue growth. The ideal candidate for this role must have a passion for sales, excellent communication skills, and a proven record of closing deals.

Key Responsibilities:

• Job Title: Customer Relationship Executive

• Job Summary:

  We're looking for a skilled Customer Relationship Executive to build and maintain strong relationships with our

  customers. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability

  to drive business growth through effective relationship management.

  Key Responsibilities:

  1. Customer Relationship Building:

  - Develop and maintain strong relationships with customers.

  - Understand customer needs, preferences, and pain points.

  - Provide personalized support and solutions to customers.

  2. Account Management:

  - Manage customer accounts and ensure customer satisfaction.

  - Identify new sales opportunities and upsell/cross-sell products/services.

  3. Customer Service:

  - Ensure timely resolution of customer complaints and issues.

  - Provide exceptional customer service and support.

  4. Sales and Revenue Growth:

  - Meet or exceed sales targets and revenue goals.

  - Identify new business opportunities and develop strategies to pursue them.

  5. Data Management:

  - Update customer information and account details in CRM software.

  - Track and analyze customer interactions and sales performance.

  Skills and Qualifications:

  1. Education: Bachelor's degree in Business, Marketing, or related field.

  2. Experience: 1-3 years of experience in customer service, sales, or account management.

  3. Skills:

  - Excellent communication, interpersonal, and negotiation skills.

  - Strong customer-centric approach and problem-solving skills.

  - Ability to work independently and as part of a team.

  - Proficiency in CRM software and Microsoft Office.

  4. Personal Qualities:

  - Results-driven and customer-focused.

  - Strong analytical and problem-solving skills.

  - Ability to adapt to changing priorities and deadlines.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Straightway.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 15 Customer Relationship Associate at Straightway
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has 09:00 AM - 06:00 PM timing.