Customer Relationship Associate

Job Title: LinkedIn Marketing & CRM Executive
Type: Full-time | On-site
Experience: 1-3 years

About the Role:

We are looking for a dynamic professional with expertise in LinkedIn marketing and client relationship management. The role involves researching and engaging potential clients via LinkedIn, managing communication, coordinating meetings, and ensuring smooth client interactions. Strong organizational skills, follow-ups, and CRM management are essential for success.

Key Responsibilities:

• LinkedIn Prospecting & Engagement: Identify, research, and connect with potential clients via LinkedIn and email.

• Client Coordination: Serve as the primary contact, understand client needs, and relay information to internal teams.

• Meeting & Follow-ups: Schedule meetings, maintain strong follow-ups, and track conversion.

• CRM & Record Keeping: Manage client data, interactions, and ensure data accuracy.

• Customer inquiries and complaints: Address, providing timely resolutions.

• Content & Trend Monitoring: Oversee LinkedIn content posting and stay updated on LinkedIn marketing trends.

• Reporting & Compliance: Generate reports on client interactions, ensure data security, and maintain best practices.

• Team Collaboration: Work closely with internal teams to execute client requirements seamlessly.

• Presentations & Meetings: Conduct client meetings and deliver presentations.

Requirements:

• Excellent English communication (written & verbal).

• Strong LinkedIn marketing skills and experience in CRM management.

• Ability to handle multiple tasks, prioritizes effectively, and maintains client relationships.

• Bachelor's degree in any field.

• Proficiency in CRM tools and LinkedIn marketing strategies.

Working Days & Timings: Monday to Saturday & 9:30 AM to 6:30 PM

Job Location: Netaji Subhash Place, New Delhi

Our Website: www.rpxl.com

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.