Customer Relationship Associate

20,000 - 22,000 /month

Genix Resources Private Limited

New Town, Kolkata

2 - 5 years Experience in Sales / Business Development

7 Openings

Full Time

Cold Calling

Lead Generation

Convincing Skills

Sales Type: Real Estate

Graduate and above

Males Only

10:00 AM - 07:00 PM | 6 days working

Job Benefits: PF

Key Roles & Responsibilities:

Relationship Building: Develop and maintain profitable, long-term relationships with key clients.
Client Advocacy: Act as the primary point of contact, understanding client needs and providing tailored solutions.
Issue Resolution: Quickly and efficiently resolve customer complaints and concerns across various channels (phone, email, social media).
Customer Retention & Growth: Implement retention programs, identify upsell/cross-sell opportunities, and work to renew contracts.
Strategy & Collaboration: Partner with Sales and Marketing to personalize interactions, improve customer journeys, and align strategies.
Data & Insights: Analyze customer data and feedback to spot trends, measure campaign effectiveness, and inform business decisions.
Communication: Manage customer communications, provide updates, and represent the company's face to clients.
Market Awareness: Research competitors and industry trends to stay competitive.

It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Genix Resources Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 7 Customer Relationship Associate at Genix Resources Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has 10:00 AM - 07:00 PM timing.