CEC-Relationship Officer Customer Engagement (ROCE)-BRANCH BANKING-RO-CE Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Other Details
It is a Full Time Sales / Business Development job for candidates with 6 - 6+ years Experience.
More about this Customer Engagement Relationship Officer job
What are the eligibility criteria for this Customer Engagement Relationship Officer job?
Ans : Candidates should have All Education levels with 6-7 years of experience for this Customer Engagement Relationship Officer job offered by Kotak Mahindra Bank Limited in Naroda, Ahmedabad.
What salary is offered for this Customer Engagement Relationship Officer job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Engagement Relationship Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naroda, Ahmedabad.
How many vacancies are there for this Customer Engagement Relationship Officer job?
Ans : There is 1 vacancy for this Customer Engagement Relationship Officer role.
Is this job open for all genders?
Ans : Yes, this Customer Engagement Relationship Officer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Engagement Relationship Officer position is Naroda, Ahmedabad.
What makes this Customer Engagement Relationship Officer job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.